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Fortune

Eleanor Pringle

Starbucks new CEO says betting on mobile, drive through orders was a mistake

Brian Niccol Starbucks Howard Schultz

Starbucks CEO Brian Niccol. (Credit: Courtesy of Starbucks)

Starbucks’ “mosh pit” problem at the barista counter has been a priority for new CEO Brian Niccol to fix quickly. He said the coffee giant had bet too hard on mobile and drive-thru orders when it should have focused on customer experience.

Brian Niccol was parachuted in to turn around Starbucks in September last year and isn’t keeping the problems he’s inherited to himself.

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Top stories on inkl right now

French Prosecutor Admits 17 Minors Spent Night Without Mattresses After Protest Arrests

France's protest crackdown reached a courthouse cell block, where 17 minors spent a night without mattresses, and the Bobigny prosecutor admitted the conditions were not acceptable.

International Business Times UK

Mapped: Super Typhoon Champi nears Taiwan as nearly 1000 flights cancelled across island

Authorities evacuate nearly 1,300 people and mobilise troops ahead of typhoon’s closest approach

The Independent UK

Starlink access for Ukraine limited after Trump’s claims satellite service restored, officials say – Europe live

The satellite service was still operating at a cap of 161km/hr, crippling key air defences

The Guardian - UK

Arcadia Teen Girl Shot Dead by Boyfriend Who Then Shoots Himself After Fleeing to Pasadena

A teenage girl was shot dead at an Arcadia residence, authorities said. The suspect, identified as Paul Anthony Cruz Jr., was later found critically injured in Pasadena.

International Business Times UK

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‘Generational rage’ drives young Europeans to fight to be heard

From blockaded schools in Rome to tent camps in Madrid and street protests in France, young people across Europe are turning their anger on a political class they say is not listening.

Radio France Internationale

US Midterms 2026: How Trump’s voter fraud crackdown could affect immigrants seeking citizenship

US midterm elections 2026: As the midterm elections near, the Trump administration is intensifying scrutiny on alleged unlawful voting by immigrants. More than two dozen legal permanent residents have faced felony charges related to voting crimes while seeking citizenship. Many of these individuals were unaware they had registered to vote…

The Economic Times

Top stories on inkl right now

French Prosecutor Admits 17 Minors Spent Night Without Mattresses After Protest Arrests

France's protest crackdown reached a courthouse cell block, where 17 minors spent a night without mattresses, and the Bobigny prosecutor admitted the conditions were not acceptable.

International Business Times UK

Mapped: Super Typhoon Champi nears Taiwan as nearly 1000 flights cancelled across island

Authorities evacuate nearly 1,300 people and mobilise troops ahead of typhoon’s closest approach

The Independent UK

Starlink access for Ukraine limited after Trump’s claims satellite service restored, officials say – Europe live

The satellite service was still operating at a cap of 161km/hr, crippling key air defences

The Guardian - UK

Arcadia Teen Girl Shot Dead by Boyfriend Who Then Shoots Himself After Fleeing to Pasadena

A teenage girl was shot dead at an Arcadia residence, authorities said. The suspect, identified as Paul Anthony Cruz Jr., was later found critically injured in Pasadena.

International Business Times UK

One subscription that gives you access to news from hundreds of sites

Already a member? Sign in here

‘Generational rage’ drives young Europeans to fight to be heard

From blockaded schools in Rome to tent camps in Madrid and street protests in France, young people across Europe are turning their anger on a political class they say is not listening.

Radio France Internationale

US Midterms 2026: How Trump’s voter fraud crackdown could affect immigrants seeking citizenship

The Economic Times

Our Picks

Iris Sets Auction Record: Monet canvas fetches €50mn in Paris; France hails new mark

At a Paris auction, Claude Monet's painting titled Iris fetched an astounding 50 million euros, setting a new record for artwork sold in France. The event not only celebrated this remarkable sale but also marked the centenary of Monet's passing, with three more of his exquisite paintings featured at the…

The Times of India

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Sacha Baron Cohen reveals Marvel’s ‘devil’ dilemma over his Jewish heritage as he admits feeling finally understood

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Noah Wyle Gets Absolutely Eviscerated After Becoming Clear Favorite To Win Famous Title: “Used To Mean Something”

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Cara Delevingne reveals bizarre lesbian sex party disaster

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