Starbucks is issuing an apology after customers were sent into a frenzy over its new bear-shaped holiday cups.
The coffee giant launched the 20-ounce glass, also known as the “Bearista,” in stores Thursday, the same day its holiday menu returned. However, customers on social media claimed that when they got to stores bright and early hoping to snag one of the coveted cups, they were either sold out or being bought by Starbucks staff before shops even opened.
