Starbucks on Tuesday reported quarterly sales growth in the U.S. that blew past Wall Street’s expectations, and its operations chief credited more staffing in its stores and enhanced employee benefits for the coffee chain’s quickly improving fortunes.
“It really comes from the coffeehouses and the partners who empower them, which has been a focal point of this turnaround all along,” Starbucks chief operating officer Mike Grams told Fortune in an exclusive interview after the earnings release. “It’s all led to our coffeehouses just simply running more consistently.”
