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The Independent UK
The Independent UK
National
Neil Lancefield

Staff shortages leave British Airways ‘floundering’ after IT glitches – expert

British Airways John Strickland Heathrow
PA Wire

Disruption caused by British Airways’ repeated IT meltdowns is being exacerbated by staff shortages, an industry expert has claimed.

Aviation consultant John Strickland, of JLS Consulting, said the airline is left “floundering” when it faces problems such as those at Heathrow on Wednesday.

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