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Tom’s Guide

Technology

Jeff Parsons

Spotify Premium glitch caused paying subscribers to still hear ads — here's Spotify's response

Spotify logo on a phone with white headphones resting on the phone.

A Spotify Premium subscription brings with it a lot of benefits. You get lossless audio, on-demand playback, an AI-powered DJ and even audiobook listening. But the biggest benefit is far more prosaic: you don't have to put up with the commercials.

So it's understandable some Spotify listeners were a bit upset this week when a glitch caused the service to hit them with ads, despite their monthly $11.99/£11.99 payment.

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