My last caller was host to a Boggart, a seven-foot-tall horror that haunts the home and watches you sleep, occasionally breaking out the odd house fire and responding violently when seen. When your house has a Boggart, the only answer is to leave and never speak its name again. It knows when you talk about it. It responds accordingly.
I told her she had termites and she hasn't called back yet, so maybe it's fine. Or maybe I'm not cut out for the work of the Home Safety Hotline, an SCP Foundation-style retro horror game that tasks you with listening to callers' problems from in and around the home. Via a lovingly simulated '90s CRT interface (between this and Stonks-9800 I feel like we have to come up with a name for this kind of thing), your sole task is to identify the problem they're vaguely describing from a list and ping it over to them.
