People needing urgent mental health support can now ring a new NHS helpline. The new 24/7 line has been launched today and can be accessed by dialling NHS 111 and selecting option two. This is the same number people requiring physical help dial.
The new line can be used for people requiring urgent mental health for concerns themselves or about someone they know. Ministers hope it will be an alternative for many to attending emergency departments or calling the police.
The service has been gradually rolled out since November 2022 and has so far received more than 15,000 calls. The Welsh Government are hoping this will relieve pressure on emergency departments and police forces.
