Urgent action is needing to sort out the "chaotic mess" at Spain's holiday airports including Tenerife, Mallorca and Malaga ahead of the summer season, tourism chiefs have said.
They argue that the "unacceptable" scenes - many of them showing Brits stuck in long queues - are ruining Spain's image and denting its tourism revival.
Industry leaders are calling on the Spanish government to act with speed while Spain's Tourism Board says it cannot believe there are politicians who are downplaying the situation.