The new boss of under-fire South West Water owner Pennon has said the group must “rebuild trust” after being hit with a record near-£2 million fine following a parasitic outbreak in its supply in Devon.
Keith Haslett, who became chief executive on April 1, said Pennon “must learn lessons from this incident” after the group was prosecuted earlier this month at Exeter Magistrates’ Court for supplying water unfit for human consumption.