A South Shields mum has hit out at passport office delays as she faces a race against time to bring her father-in-law's ashes to Madeira.
Lindsey Figueira has spent months anxiously waiting for her passport to arrive so she can travel to a family memorial in Portugal on July 25.
The 41-year-old applied for her passport to be renewed on April 28 so that she could travel with her partner and 12-year-old son, Jose Figueira, to mark the one-year anniversary of the death of her father-in-law. But after waiting almost 12 weeks for the HM Passport Office to deal with her application, the mum fears that she may be unable to travel with her family.