Residents of a Greenwich HMO had to urinate in a bathtub or use the lavatories at a nearby furniture superstore for 58 days because their toilet was broken. Five people living in 195 Woolwich Road applied for a rent repayment alleging their landlords had not licensed the HMO.
A residential property tribunal decided to make a rent repayment order (RRO) of £5,300 to the residents after it was found that the four-bedroom maisonette had not been properly licensed since the residents moved in on September 13, 2023. The maximum possible RRO was £13,229.