A South Carolina woman is speaking out after Blue Cross Blue Shield of Illinois allegedly denied a life-saving liver transplant for her sister, despite having previously provided pre-authorization for the procedure. Stephanie Lassiter, who shared the update on her Instagram account @chapterandvinesteph and her TikTok channel @stephanielasitter, expressed her frustration after finding out the surgery was allegedly denied right before it was scheduled to take place.
In her caption, she claimed, “Yall know I’m generally fueled by whimsy and joy and kindness but today I feel none of those things.” She continued by detailing the specific hurdles the family is facing with the insurance provider. “We had pre-authorization. @bcbsassociation gave her team one condition- to put her on the universal donor list and they’d approve it. So, they did that.”
