Reports began flowing into the network outage tracking platform Downdetector around 4 p.m. ET. By 5 p.m., more than 63,000 people had reported issues with the network on the website. The disruption hit customers across the country, with the majority of the complaints coming from New York, Washington, DC, Chicago, Detroit, Minneapolis, and Los Angeles.
T-Mobile posted a statement on X amid mounting complaints. 'Our teams are actively working on the reports of technical challenges impacting some customers,' the company wrote.