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T3
T3
Technology
Carrie Marshall

Sonos' app woes could end up being great for customers

Sonos app logo.
Quick Summary

Sonos has explained its strategy to ensure its app disaster can't happen again.

It's also extending warranties for existing owners of plug-in products.

The ongoing saga of Sonos' disastrous 2024 app update continues to rumble on, but it looks like the sound experts have come up with a plan to make lemonade from lemons. The firm has a plan to earn back customers' trust and loyalty, and that could be good news for Sonos owners.

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