Sonos' much-anticipated entry into the headphones category was overshadowed (despite a positive four-star score in our Sonos Ace review) by issues with the Sonos app, which has had a tumultuous few months, all stemming from a redesign that’s been buggy for users and was missing key features like alarms, leading Sonos CEO Patrick Spence to issue a formal apology.
The good news, seemingly, was that Sonos has been working on fixing the issues and even laid out a schedule for updates and fixes. However, with the company's focus now squarely on the customer experience and fixing the app, it's emerged that future products are being delayed, and that likely includes the Sonos Arc 2 soundbar that was apparently set to launch at the end of 2024 with some incredible next-gen speaker tech.
