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The Guardian - AU
The Guardian - AU
National
Christopher Knaus and Lorena Allam

‘Someone senior’ should be held accountable after AGL handed record $25m fine, Shorten says

burning rings on a gas stovetop
The federal court has imposed a record fine of $25m on AGL for receiving and retaining money from welfare recipients who had ceased being its customers. Photograph: Mark Sykes Energy And Power/Alamy

Government services minister, Bill Shorten, has called for “someone senior at AGL” to be held accountable for the company’s misuse of the Centrepay payment system to wrongly take money from the welfare payments of former customers.

On Thursday, the federal court imposed a record fine of $25m on AGL for receiving and retaining money from welfare recipients who had ceased being its customers.

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