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The Guardian - UK
The Guardian - UK
Technology
Dan Milmo Global technology editor

Some British firms ‘stuck in neutral’ over AI, says Microsoft UK boss

ChatGPT on smart phone with OpenAI logo in the background
Microsoft is the biggest financial backer of the ChatGPT developer OpenAI. Photograph: Jonathan Raa/NurPhoto/Shutterstock

Some companies are “stuck in neutral” in their approach to artificial intelligence, according to Microsoft’s UK boss, who said a significant number of private and public sector organisations lack any formal AI strategy.

A Microsoft survey of nearly 1,500 UK senior leaders across public and private sectors, as well as 1,440 employees, found that more than half of executives feel their organisation has no official AI plan. Roughly the same proportion report a growing gap in productivity – a measure of economic efficiency – between employees who use AI and those who do not.

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