So just how welcoming is Britain’s job market to older workers?

Bob Pemberton, 71, still works in an Aviva call centre in Sheffield. Photograph: Christopher Thomond/the Guardian

The number of older workers leaving their jobs has risen during the pandemic, reversing decades of steady gains for the over-50s in Britain’s workforce. With a record number of job vacancies, employment experts and campaigners say government and businesses could do more to support older people who would like to work. We ask four people about their experiences.

Bob Pemberton, 71, Aviva customer service adviser