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Wales Online
Wales Online
National
Charlotte Smith

Snapchat users say they’re deleting app after introduction of new AI chatbot

Many Snapchat users have been heading online to vent their frustrations at the app's latest addition - an Artificial Intelligence (AI) chatbot. Some have even gone as far to say they are considering deleting the app due to the introduction of the 'My AI' feature, which is powered by OpenAI's ChatGPT.

The AI chatbot was first rolled out in February this year, only to users who were paying a £3.99 per month subscription for Snapchat Plus. Since then it has been made available to all users - but many have been left unhappy by the new service.

The 'experimental and friendly' chatbot is designed to act as a personal sidekick for every user, the app says. Snapchatters can interact with it by striking up a conversation and asking it various questions; from coming up with ideas for fun activates to try out or suggestions on what to eat for dinner, and more.

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