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Daswin de Silva, Deputy Director of the Centre for Data Analytics and Cognition, La Trobe University

Snapchat's 'creepy' AI blunder reminds us that chatbots aren't people. But as the lines blur, the risks grow

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Artificial intelligence-powered (AI) chatbots are becoming increasingly human-like by design, to the point that some among us may struggle to distinguish between human and machine.

This week, Snapchat’s My AI chatbot glitched and posted a story of what looked like a wall and ceiling, before it stopped responding to users. Naturally, the internet began to question whether the ChatGPT-powered chatbot had gained sentience.

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