Snapchat has launched a new artificial intelligence (AI) chatbot that is being rolled out to all users – but it hasn’t gone down well. The new My AI feature is an alternative to the ChatGPT chatbot and was initially launched for subscribers to the premium Snapchat+ service, but the photo sharing app has started to make it available for everyone.
But since its wider rollout, Snapchat’s app has been flooded with negative reviews on the App Store and Play Store amid a growing number of complaints from users, TechCrunch reported. Over the past week, Snapchat’s average US App Store review was 1.67, with 75 percent of reviews being one-star, according to data from app intelligence firm Sensor Tower.
Many users are frustrated with the way the feature has been automatically added to their apps, as it currently sits pinned to the top of their Chat feed above their friends – and not everyone can remove it. Slamming My AI on Twitter, @lzzieeeee said: “Snapchat ai is the most useless thing I’ve ever come across.”
