
Fifty-five percent of small and medium enterprises in Southeast Asia are optimistic about their business recovery after the pandemic, but they realise they need to make changes to stay competitive, the UOB Asean SME Transformation Study 2022 has found.
In Thailand, the bank found, 50% of SMEs remain concerned about the need to transform their business models, particularly in the areas of digitisation, sustainability and customer engagement due to shifts in consumer preferences.