Re your article (Energy bills: why are so many smart meters in Britain turning ‘dumb’?, 4 June), I am the manager of a residential estate in the North Downs in Surrey, an area notorious for erratic mobile coverage. From the outset this was a recognised problem with smart meters; boosters were attached, to no avail.
As the first of the smart meters were being installed, to great fanfare from the government, the engineers knew a second generation of meters was already being rolled out because the first did not remain smart if the supplier was changed – something the public were unaware of, since they were being exhorted to do just that by the government.
