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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Sky TV didn’t tell me I could have paid thousands less

Sky Ofcom
Sky Q interface with voice remote
People do not always realise when their Sky pay-TV contract ends. Photograph: Samuel Gibbs/The Guardian

I’ve been a Sky TV customer for more than 20 years but fear I may have overpaid by thousands of pounds because I’ve been out of contract since 2005.

I recently discovered that, under Ofcom rules, your provider must remind you that your contract is ending, or has ended, and tell you about its best deals.

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