Ofcom has issued a warning to Sky customers, urging them to check their bills.
This comes after a two-year investigation has come to an end in which Ofcom found that Sky had not informed pay-TV customers that their minimum contract period was over. This means millions of customers are thought to have overpaid.
On Friday Ofcom said: “Sky considers that its pay-TV services do not fall within the definition of an ‘electronic communications service’.