Conflict is part of life. Just ask any divorce attorney, bankruptcy lawyer or lawyer who represents employees in wrongful termination lawsuits, “What is the common denominator that brings clients to your office?” They will tell you that it is more than simply an unresolved conflict, but their clients also doing things that stand in the way of a resolution.
Harvard anthropologist and negotiation expert William Ury, author of the bestselling Getting to Yes, gives us a road map of how to approach conflict resolution in his new book, Possible: How We Survive (and Thrive) in an Age of Conflict (coming out on February 20).
