Health bosses have revealed how they have addressed the treatment of families of patients being given end-of-life care, after two sisters complained about ‘lost time’ with their mum.
On Monday, Ayrshire and Arran Health Board will hear about the issues raised by the family and how they have worked to learn from the situation.
The board will hear that the daughters of a woman who was a patient at both Crosshouse Hospital and Woodland View Hospital in Irvine, ‘felt strongly that their patient experience should be shared for reflection and learning’.
