A single mum 'broke down in tears' after being wrongly charged nearly £2,500 for her energy bills. Shannon McBarron, 18, faced being left in thousands of pounds of debt after being wrongly charged over two months.
The mum-of-one who lives in a small flat with her 15-month-old son complained on November 7 when she was charged a whopping £996 for her energy bill in October, putting her account £886 in debt. This caused her some confusion as her bill had never usually been more than around £45.
Shannon called her provider, Scottish Power, and was told that the issue had been sorted, but the next time she logged onto her account (November 10) the amount she owed had shockingly jumped to £2,496.75. This nightmare came after her son had been in hospital with her Universal Credit coming no where near to covering this.
