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Tom’s Guide
Tom’s Guide
Technology
Hunter Fenollol

SimpliSafe brings live agent monitoring to outdoor security cameras — here's how it works

Trespasser spotted on SimpliSafe outdoor camera.

Smart DIY home security system manufacturer SimpliSafe just announced it will give select customers early access to its new Live Guard Outdoor Protection service. This subscription combines AI technology and a live team of monitoring experts to keep an eye on the perimeter of your exterior property 24/7. If an agent sees an unknown person they can speak with them directly, trigger the camera's siren, and even priority dispatch police to deter crime before it enters your home. 

This first-of-its-kind live outdoor security monitoring relies on AI and facial recognition. Like Google's Nest Cam you can create and delete profiles of friendly faces such as family, friends, and neighbors within the app. Just arm the cameras you want to use the alarm service and they'll tap into advanced AI to detect when someone approaches the property and checks to see if the person matches any of the customer’s saved profiles. This ensures that you only receive alerts for unknown visitors.

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