Pooja Bhalla has worked with organizations for 20 years that help homeless people find a safe place to recover after leaving the hospital.
Bhalla was thrilled when California's Medicaid office announced plans in 2021 to recruit hundreds of nonprofits to provide a new suite of social services to some of the state's sickest and most expensive patients. She also knew working with Medicaid would require a complete transformation at the organization she leads.
