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The Philadelphia Inquirer
The Philadelphia Inquirer
Business
Lizzy McLellan Ravitch

Sheetz is dropping its controversial 'smile policy' after employees spoke up

Sheetz, the Pennsylvania-born convenience store chain, is getting rid of an appearance rule governing employees' dental health.

Known as the "smile policy," the now-scrapped rule stated that "applicants with obvious missing, broken, or badly discolored teeth (unrelated to a disability) are not qualified for employment with Sheetz." It had also stated that existing employees who had visible dental problems would be expected to resolve them within roughly 90 days.

The company said the rule was under review last month after business news site Insider made inquiries about it. Stephanie Doliveira, Sheetz's executive vice president of people and culture, said in a statement Wednesday that the policy had been discontinued effective immediately.

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