A TikTok user who posts as Ashley Liz Cooper under the handle @notashleylizcooper shared a video in which she claimed she had just been scammed by The RealReal. In the caption, she wrote that she ordered a pair of Saint Laurent shoes from the site and added broken-heart emojis along with the hashtag for the company. The video has gained 418,500 views, 19,300 likes, and 750 comments.
In the video, she stated that when she went to try the shoes on, they did not fit at all. She explained that if she knows one thing in this life, she knows her size in a Saint Laurent shoe. She held up a leopard-print pointed-toe mule as she spoke.
