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The Conversation
The Conversation
Jean Spinks, Associate Professor, Centre for the Business and Economics of Health, The University of Queensland

‘She made us feel comfortable’: how trusting and safe pharmacy services improve First Nations health

Aunty Mary stands reluctantly back from the busy counter at her local community pharmacy, not quite sure how to get some help.

She notices a colourful poster on the wall that shows all the language and cultural groups of Aboriginal and Torres Strait Islander people in Australia and relaxes a little.

Then the pharmacist in the dispensary catches her eye and smiles. The pharmacist had recently met Aunty Mary at the local Aboriginal Health Service, introduced by an Aboriginal Health Worker who knew she had some worries about her medicines.

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