Earlier this week, former Paralympic athlete, Tanni Grey-Thompson had to drag herself off a London North Eastern Railway (LNER) train because no staff were available to help her.
After 16 minutes waiting for assistance she “got on the floor, pushed [her] bags and [her] chair off and then [she] climbed off” before yelling for help.
If you have a disability, we want to hear your experiences of travelling and the difficulties you have faced. What happened and what did you do? How did the transport company react: did you complain or claim any compensation? How has travel improved for disabled people – or not – over the years?