Leaving a tip has always been an expression of appreciation for good service. However, customers are being asked to tip more often with bigger sums and for more services than ever before. Workers in the industry are also starting to get so used to supplementing their paychecks with gratuity they don’t even know what to do if they don’t receive it.
A server under the TikTok username @housecatchronicles recently brought up this issue in a short video after she was ‘stiffed’ by two tables in one night. She discussed this matter with a coworker who suggested she go to the customers to ask why they didn’t leave a gratuity, which rubbed her the wrong way.
Scroll down to find the full video and a conversation with customer service expert and founder of I Am Your Virtual Professional, David Levine, who kindly agreed to chat with us more about tips and how servers should behave if they don’t receive them.