Problems with patients being discharged from Forth Valley Royal Hospital without proper follow-up notes is just one sign of the incredible pressure the NHS is now under, a senior doctor has said.
Speaking at a meeting of Falkirk 's Integrated Joint Board (IJB), Andrew Murray, Forth Valley NHS's medical director, said he was in no doubt that the experience for many patients was not what it should be.
But he defended the quality of care and the NHS staff who, he said, are "trying to do the absolute best they can every day to care for the people that come and see them".