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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Scottish Power caused me distress after my father’s death

Scottish Power AJ MJ
Scottish Power apologised for the distress and frustration it caused.
Scottish Power apologised for the distress and frustration it caused. Photograph: David Cheskin/PA

I am contacting you in desperation about the serious problems I am having dealing with Scottish Power after the death of my father last year.

When I notified it of AJ’s death back in September it closed his account and promised a cheque for his credit balance would be posted to me.

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