A Scots couple left cowering in their seats after drunken louts caused chaos on a flight to Ibiza have hit out at Ryanair for failing to control the troublemakers. The married duo from North Lanarkshire were looking forward to a relaxing break when they boarded the plane at Edinburgh Airport on September 25, but were instead subjected to a ‘horrific’ three hours of travel.
Video footage has emerged showing a rowdy group of passengers partying in the aisle as they blasted loud music from a boombox while swigging vodka from a bottle. The woman told how her husband, 58, who has a heart condition, was accosted on the way back from the bathroom by a boozed-up youth, who hit his hand before making a rude gesture.
Other passengers were also allegedly subjected to verbal abuse and harassment by members of the 70-strong group with plane staff unable to calm them. After returning from holiday, a formal complaint was made to the airline over the incident but the couple received a “copy and paste” reply on November 26, which took “no responsibility and gave no assurances that it wouldn’t happen again”.