A Scots mum has been left "angry and helpless" after her boiler packed up and water began accumulating in her ceiling.
Fiona Feng, 33, has been without hot water for almost a month in the flat she shares with her husband and two children in Leith, Edinburgh. Despite reporting it to property managers, Belvoir, the issue is yet to be fixed.
Her woes have been compounded by a leak from the property above hers, which has caused her ceiling to sag in several places. A handyman came out and cut a hole in the ceiling to inspect the damage but as yet, neither the boiler nor the leak have been fixed.