A distressed Edinburgh mum has claimed that cold callers 'faked an emergency' to gain access to her property. The homeowner who lives in the Lochend area of the city claims the two women who identified themselves as TalkTalk subcontractors shouted "there's an emergency" and "help let us in" outside her house on Thursday March 30.
The worried mum opened the door and was left raging after realising there was no emergency as the women began their sales pitch. TalkTalk has confirmed they have launched an investigation into the incident which involved sales representatives employed by a third-party company.
The concerned mum told Edinburgh Live: "I had heard them at the main door just as I stepped into the hallway because I was going to grab something with my kids and heard girls voices yell 'let us in it's an emergency' and went to the main door. They had buzzed and were yelling about it being an emergency and said help.
