A family have been left devastated after they forked out £3,000 for a dream holiday before discovering the hotel is a nine-hour journey and ferry ride from the airport - with no transport provided. The mum, from Edinburgh, had booked to go to Tenerife with her husband and two young children, aged 10 and 11, later this year.
It was to be the first family holiday in three years due to Covid - but the mum-of-two has been left stressed after being refused a refund. Less than 24 hours after making the booking, she discovered the trip would involve a nine-hour drive and ferry from Tenerife South Airport to get to the hotel at La Oliva in Fuerteventura.
Expedia explained that the booking was non-refundable and non-transferable, so any changes would have to be made through the individual airlines. Speaking to Edinburgh Live, the mum has now explained her frustration over the holiday nightmare after booking a new hotel much closer to the airport.
