A Scots couple who went on a dream trip to Mallorca have told how a luggage delay turned it into a nightmare - leaving them without clothes or toiletries.
Devastated Lorna and Desmond Kelly, both 68, booked the luxury break, but claimed they spent most of it "in tears every day" without their bags.
Lorna says she was forced to wash her underwear in the bathroom sink and spent £600 replacing their belongings over four days - a cost she was unable to afford, reports the Mirror.