A Scots Aer Lingus passenger says she's been put "through hell" trying to get compensation from the airline after they lost her luggage on a trip to Dublin.
Lindsay Crawford had to fork out £300 on emergency clothes and supplies when her suitcase disappeared during a holiday from Edinburgh to Ireland on March 11.
The 38-year-old claims when she arrived in Dublin and was informed her luggage was missing, an Aer Lingus employee told her 'just go to Primark'.
