A man's dog was allegedly 'pulled onto the train tracks' by a ScotRail conductor on a service to Paisley.
Darren Carding was on a train from Camelon with his 18-month-old Labrador, Ozzie, to visit his girlfriend in Paisley yesterday (Friday, March 17) when the incident reportedly occurred.
Darren, who is originally from Shrewsbury, spoke of the terrifying incident which allegedly led to Ozzie ending up between the edge of the platform and the train, Edinburgh Live reports.
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He said: "I was going to Paisley to visit my girlfriend and her little girl.
"I had purchased my ticket on my phone but it wasn’t a mobile ticket and needed to be collected from a station which I didn’t realise.
"I had the proof of purchase and was going to collect the ticket from Camelon when I arrived, but the conductor did not accept this. Then when I got my return train from Camelon it was the same conductor.
"As I was boarding the train he asked if I had a ticket and I said I do it’s in my wallet as I had picked it up from Camelon as I had said previously to him."
Darren continued: "As I was boarding with my dog Ozzie, I felt a pull on the lead and noticed she wasn’t on the train. I turned and saw to my horror Ozzie was on the track under the train, he had pulled her lead which had pulled her under the train.
"I had to drag her up by her collar, luckily she seemed ok but she was very shaken and afraid.
"She was very clingy and whimpering after but she is enjoying lots of cuddles with my girlfriend's little girl and I'm going to keep an eye on her.
"It was really scary, I can’t get the image of seeing her on the track between the edge of the platform and the train out of my head."
Immediately after the incident, Darren said the conductor continued to press him for a ticket and refused to give his name when Darren asked in order to make a complaint.
He explained: "He then after asked again if I had a ticket, rather than apologising and I asked his name so I could make a complaint.
"He then said he doesn’t need to give me it and hid his badge, as he turned I saw his badge and his name.
"I then asked for an apology, he apologised and said he was sorry for what happened to the dog, but he meant to grab me instead, then he locked himself behind a door on the train."
When he and Ozzie got off the train at Glasgow Queen Street, Darren said he was met with three police officers who had been called by the conductor.
He said: "When I got to Glasgow Queen Street, I was met at the platform by three police officers, as he had called the police from the train.
"They questioned me and him, they came to the conclusion I was not in the wrong and asked if I wished to take it further."
After complaining to ScotRail the passenger received an email seen by Edinburgh Live which apologised for the incident and confirmed that they are now investigating further.
ScotRail told Edinburgh Live the incident is being investigated both internally and by Police Scotland so they are unable to comment.
Police Scotland and the British Transport Police have been approached for comment.
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