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The National (Scotland)

National

Anita Bhadani

Scotland Covid contact tracing staff lacked adequate training, watchdog rules

It was found 'it is more likely than not' that these conditions resulted in 'an increased risk of incorrect information being given to members of the public'

A PUBLIC standards watchdog has upheld an anonymous complaint that insufficient training and access to information to contact tracing staff was given.

They Independent National Whistleblowing Officer (INWO) ruled that this led to a “greater risk” of incorrect advice being given from Scotland’s Covid helpline.

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