A mum cannot cook her children proper meals and is forced to lend money for hotel rooms after being forced out of their own home.
The woman from the Wirral, who does not wish to be named, said she was issued an eviction notice in her landlady's name, due to the home being repossessed. Despite providing proof she had paid her own rent and assurances the repayments had been made, she received another letter forcing her to leave her home by September 21.
Now, she has nothing to do but "walk around" after taking her children to school due to not having her own home. But despite repeated calls for help, she said the family are being "left to suffer" and her four children constantly ask where they will be staying tonight.
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Worried about where she will be staying with her four children, the family moved in with her grandparents for a few weeks until her grandad "suffered a second stroke". Now, they have nowhere to stay and no money to spend, having to "lend money for a hotel room".
The mum-of-four said: "My nan was a massive help but my grandad had a stroke, we can't stay there. We've had no help. I'm struggling for money and one of my children has ADHD and struggles with change. My partner is disabled and was due to have an operation next week but he can't because there's nowhere to go when he's out.
"All of my stuff is in storage. We've done nothing wrong but have been left. It's nearly Christmas and I'm scared. I had to lend money so me, my partner and three children could stay in one hotel room for the night, with my other child at my nans, but there's nowhere to go now.
"I just want a house now, the council won't help me. They tell me to keep bidding but the system is unfair. I can't even give my kids proper meals, it's breaking my heart. It's affecting my kids mentally. My four-year-old is asking have we got a home tonight. It's getting cold."
The Wirral mum said she was offered temporary accommodation but felt it was unsafe as she added: "My mental health isn't the best. Years ago I was attacked by knifepoint in my own home, I had to jump out of the fifth floor window, they are aware of this. I asked for them to find me somewhere safe for me and my children and they said they would.
"They gave me temporary shared accommodation but I heard all sorts of horror stories and families being split up. I'm on benefits and it's just hard. I feel unstable and unsettled, I don't know where I'm going or what I'm doing. I feel like we are being split up already and think if I got sent to jail would they give me a house then? I don't know anymore."
Due to not having a place to stay, the stress and worries are having an impact on the mum's health as she said she was in hospital following an "anxiety blackout" brought on by stress. She told the ECHO: "I call the council and they tell me I can't keep calling because there's other people they need to deal with.
"It's not fair. It's like playing bingo or gambling, my kids constantly ask what number we are. They don't want to go to school because they are scared where they will end up. Sometimes I forget I don't have a home, I take the kids to school and just walk around, lingering as much as I can to pass the time. I don't know what else I can do, they just don't care."
A spokesperson for Wirral Council said: "The Housing Options Team have been and will continue to work with this resident to resolve the situation. The demand for rehousing is high and allocations are made by priority order, and unfortunately, there are other families in a similar position who may have been awarded their priority for longer.
"However, she has been awarded a Band A, the highest priority which can be awarded, and the council will continue to look at the options available to assist her and her family secure accommodation. We have as an interim offered temporary arrangements in both B&B and also self-contained dispersed accommodation but these have been declined."
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