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Gabija Palšytė

Woman Hears What Couple Say While On Hold: “Request Could Not Be Approved”

Good manners can get you far, opening doors that might otherwise remain closed.

For example, a courteous tone and a simple please or thank you can inspire call center employees to go above and beyond, even bend the rules to make your day a little brighter.

But as one story from the subreddit r/talesfromcallcenters reveals, some also use politeness with malicious intentions in mind. So be careful not to expose yourself to people too much, especially when your relationship is just transactional.

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