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Asharq Al-Awsat
Asharq Al-Awsat
Business
Riyadh - Bandar al-Mosalam

Saudi Arabia Leads Middle East Countries in Digital Services

Saudi Arabia GEMS
Riyadh, Saudi Arabia /AFP

Saudi Arabia ranked first in the field of digital services availability and development, according to the Government Electronic and Mobile Services (GEMS) Maturity Index, which is issued by the United Nations Economic and Social Commission for Western Asia (ESCWA) annually since 2019.

A statement by ESCWA said that GEMS measures performance in 84 government services that are essential to individuals in the various phases of their lives, and to businesses from their establishment through their operations to their closure. The Index is computed based on three pillars: availability and development of services; use of services and user satisfaction; and government efforts to publicize services.

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