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Tom’s Guide
Tom’s Guide
Technology
Josh Render

Samsung's third-party repair policies sound super shady — and iFixit is walking away

Samsung Galaxy S24 Ultra and Galaxy S23 Ultra in hand showing cameras.

iFixit, the third-party device repair company, has announced it's ending its two-year repair partnership with Samsung. While Samsung used the company to facilitate its self-repair program for customers, iFixit states the partnership had several issues. 

In a recent blog post, iFixit announced it was ending its Samsung Repair Hub due to, in its words, a doubt about “Samsung’s commitment to making repair more accessible.” The blog mentions that iFixit could not get parts at the price and quantity that would make business sense. The company mentions that the result was part prices so costly it made more financial sense to replace the phone rather than have it repaired. 

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