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Windows Central
Windows Central
Technology
Kevin Okemwa

Samsung software nuked Windows 11’s C:\ drive for some users — Microsoft says delete the offending app before the fix

Samsung Microsoft Windows Reddit the Microsoft Store
Samsung Galaxy Connect app shown on the Microsoft Store, displayed on a computer monitor.

UPDATED 18/3/2026: This article has been updated and now includes a detailed guide shared by Microsoft to help address the issue that locked Samsung laptop owners out of their C:\ drive on Windows 11.

Microsoft acknowledged an annoying bug that locked some Samsung laptop owners out of their C:\ drive on Windows 11. The tech giant pointed fingers at Samsung's Galaxy Connect app as the root cause of the problem, prompting it to temporarily scrapping it from the Microsoft Store to prevent the issue from being widespread.

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